At Promoflow, we know ordering branded products and print can feel stressful. That’s why we’ve built our service around one simple promise:

Fast. Simple. Transparent.

Here’s what you can always expect from us:

1. Your Price Upfront

No waiting for quotes, no hidden extras. You see your full price instantly, including courier costs.

2. Easy & Flexible Payments

Pay securely online via PayFast or request a pro-forma invoice for EFT.

3. Free Artwork Setup

Just upload your logo — we’ll prepare it for print, redraw it if needed, and create a realistic mock-up at no extra charge.

4. Your Approval Matters

Nothing goes to print until you’ve approved your mock-up. No surprises, no wasted money.

5. Quality You Can Trust

We follow industry standards for colour and sizing. If something isn’t right and doesn’t match your approved proof, we’ll make it right.

6. Safe & Reliable Delivery

We partner with trusted couriers, and we’ll help resolve any issues if your order is delayed or damaged in transit.

7. Fair Refunds Policy

Custom products can’t be returned, but if a problem is our fault, we’ll replace or refund. If you cancel before production, we’ll refund minus a small admin fee.

Our goal is simple: to make branding your business as easy as shopping online. Configure, order, approve, and get your products delivered — fast, fair, and hassle-free.